FAQs

Frequently Asked Questions

Do you offer free shipping?

Yes, we have free shipping for all pillows. Free shipping, free returns!

Do you ship outside the United States?

We currently ship within the U.S. only. 

How long does shipping take?

Orders are processed within 1-2 business days. Standard shipping takes 5-7 business days, while expedited shipping takes 2-3 business days. You'll receive a tracking number via email once your order ships.

Are the pillow covers removable and washable?

Yes! All our pillow covers are removable and machine washable. We recommend washing on a gentle cycle with cold water and tumble drying on low heat.

How can I claim a free replacement pillow cover?

You can claim a free replacement cover after using the pillow for at least 2 months. Just email us with your order number, and we’ll reply within a few hours with a special code to get your free cover! 

What is your return/exchange policy?

We offer a 30-day return window on all orders. If you're not completely satisfied, you can return your item within 30 days of delivery. To request a return, open your order using the “View your order” link in your delivery email, then select “Return items.” Alternatively, you can contact us at info@bedzing.com and get a response within a few hours.

How can I contact you?

If you have any questions, please send us a message via info@bedzing.com. You can also send us a direct message on Facebook or Instagram @bedzingpillows. We respond within a few hours.